Frequently Asked Questions
Everything you need to know about shopping with Alpine International.
What are your standard shipping times?
We offer worldwide shipping. Orders typically process within 1-2 business days, with delivery taking 5-7 business days for domestic orders and 10-14 business days for international destinations.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress.
Which payment methods do you accept?
Alpine International accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.